Responsible Gaming

Gambling should always be a form of entertainment, not a way to earn money or solve financial difficulties. Set a budget you can afford to lose, play for fun, and stop when it stops being enjoyable. Never chase losses, and never gamble when you are stressed, upset, or under the influence of alcohol or drugs.

Age Verification

You must be at least 18 years old to gamble in New Zealand. We take age verification seriously and may ask for proof of identity before you can deposit or withdraw funds. If you are under 18, please leave this website immediately. Parents and guardians can use filtering software to block gambling sites on shared devices.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you care about, please consider seeking help:

• Chasing losses – trying to win back money you have lost by gambling more.
• Hiding your gambling from family, friends, or colleagues.
• Borrowing money, selling possessions, or skipping bills to fund gambling.
• Gambling for longer than you planned or spending more than you intended.
• Feeling anxious, guilty, or irritable when you try to cut down or stop gambling.
• Neglecting work, study, or personal relationships because of gambling.
• Lying about how much time or money you spend gambling.
• Gambling to escape from stress, anxiety, or depression.

Self-Help Tools

SpinBet Casino NZ provides several tools to help you stay in control of your gambling:

• Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit.
• Loss Limits: Limit the amount you can lose over a set period.
• Reality Checks: Receive on-screen reminders of how long you have been playing.
• Self-Exclusion: Temporarily or permanently block access to your account. You can request self-exclusion through your account settings or by contacting support.
• Cooling-Off Periods: Take a short break from gambling for a few days or weeks.

You can adjust these tools at any time in your account dashboard. If you need help setting them up, please contact our support team.

Support Organizations

New Zealand

• Gambling Helpline New Zealand – Free, confidential support 24/7. Call 0800 654 655 or text 8006. Visit www.gamblinghelpline.co.nz.
• Problem Gambling Foundation of New Zealand (PGF) – Counselling and support services across Aotearoa. Visit www.pgf.nz or call 0800 664 262.

International Resources

• United Kingdom: GamCare – www.gamcare.org.uk and GamStop – www.gamstop.co.uk
• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
• Other regions: Please locate your national responsible gambling organisation by searching “responsible gambling help [your country]”.

Seek Help Now

If you feel that your gambling is becoming a problem, or if you are worried about a loved one, please reach out for support today. Help is free, confidential, and available around the clock. You are not alone, and taking the first step to ask for help is a sign of strength.

Remember: gambling should never be seen as a source of income or a solution to financial pressure. Play responsibly, and only with money you can afford to lose.